Trezor.io/start — Complete Setup & Security Guide

Step-by-step walkthrough for safely setting up and managing a hardware wallet.

Introduction

Starting with a hardware wallet is one of the best choices for protecting digital assets. This guide walks you step-by-step through using the official setup entry point, how to set up a device securely, back up the recovery words, update firmware, and perform everyday operations safely. It is aimed at both beginners and intermediate users who want a clear practical plan.

1. Unboxing and initial checks

When you first open the package, verify the device is sealed and has no visible damage. Keep packing materials until setup is complete. Note any tamper-evident seals and ensure they appear intact. Place the device on a clean surface and prepare a pen and recovery card or notebook for writing down recovery words by hand.

2. Connect and begin setup

Use a secure, trusted computer and follow the official setup prompts. Prefer a direct wired connection over wireless networks during initial configuration. The site will guide you to recognize the correct model and the proper official utilities if they are required. You will be offered options to create a new device identity or restore an existing one.

3. Choose a strong PIN

Choose a PIN that is long and non-obvious. Avoid simple patterns or sequences. The PIN protects device access if it is lost or stolen. Memorize a portion, but do not store the full PIN in an online file or photo.

4. Generate and record the recovery seed

The recovery seed is the single most important element for restoring funds. When the device displays the seed, write it down in order on a physical recovery card. Do not take photos or store the seed in cloud storage. Consider creating two physical copies and storing them in separate secure locations such as a safe or deposit box.

5. Verify and test the seed

After recording the seed, confirm selected words when prompted to ensure accuracy. If possible, perform a test restore on a spare device or simulated environment to confirm the backup process works before transferring large balances.

6. Update firmware securely

Keep firmware current through official channels only. Updates often include important security improvements. Verify update prompts both on the device screen and the official site. If an update appears unsigned or unexpected, pause and consult official information sources.

7. Optional: passphrase for extra privacy

A passphrase creates an additional hidden wallet derived from the seed. This increases security but also adds responsibility — losing the passphrase results in permanent loss for that wallet. Treat the passphrase with the same protection as the seed.

8. Sending and receiving safely

Always verify destination addresses on the device screen directly rather than relying solely on the host application. For outgoing transfers, review transaction details displayed on the device before confirming. For incoming funds, double-check the address presented by the device.

9. Backups and estate planning

Keep multiple copies of the recovery seed in geographically separate secure locations. Document the existence and location of backups for trusted heirs or an executor without revealing seed contents. Consider legal and practical steps to ensure assets can be managed according to your intentions should you become unavailable.

10. Troubleshooting basics

If the device does not respond, try a different cable and USB port and confirm host drivers are current. For firmware troubles, follow the official recovery steps provided via the setup entry. If you suspect tampering, do not restore a seed to an unknown device; instead seek verified assistance.

Practical tips and advanced workflows

Before moving large sums, send a small test amount first to confirm flows and addresses. Consider multiple accounts or separate devices for distinct purposes, such as savings and spending. For high-value holdings, multi-signature arrangements across independent devices provide robust protection by requiring multiple approvals. Always verify site addresses manually and rely solely on official tools for firmware and recovery tasks.